Tuesday, December 15, 2009

"Parent Response"

My portfolio shows all my work with the 5 traits this semester, and shows how I have learned and applied the traits in my writing and projects. It shows my progress as a student, and my goals for my own learning.

Wednesday, December 2, 2009

"Angry Letter" -Essay Draft

Connie Havest
Jeans Warehouse- Kaneohe
46-056 Kamehameha Highway #A111
Kaneohe, Hawaii 96744

Aloha Connie,

Like a lot of other kids my age, I love to find good clothes, for good prices. Your customer service is friendly, and a great environment to shop in. Without a doubt, I would say your store has been nothing less then satisfying to our needs, yet an incident that occurred earlier this year, had me, as well as others involved, have second thoughts about our interest in your store.

As usual when going to the mall, my two cousins and I always go to Jeans Warehouse, and in Windward Mall, there's not many other places that have our interest, like your store does. On that particular day, we weren't exactly dressy and as usual when we all get together, we were excessively loud, and we usually get discriminated against for that, but never in your store. We had just received money, and had high intentions of spending most of it on clothing. We noticed that your store was recently renovated, and the improvements looked great. Everything was neatly organized, and the cashier desk, was moved to the middle of the store. We walked in casually, pretty much staring in awe of the improvements made, since the last time we shopped. We walked around the store maybe 2 or 3 times, checking out the sales and took some time to decide what we wanted to buy. On our 4th trip around the store, we finally decided to start getting some things. As we came back to the front of the store, beginning to grab some items of the shelves and racks, a worker at the cashier desk, cleared her throat, loud enough for the whole store to hear, and it was an obviously sarcastic "throat clear." As she did this, her as well as another worker gave us a look, as if we were stealing. Their stares causes majority of the long line of customers, paying for their merchandise, to turn around and stare at us with those looks also. As everyone stared at us, we felt embarrassed by the actions of your workers, and felt we were discriminated against perhaps because of our excessive loudness, or the fact that we took so long to find the things we wanted to buy, as if we were "scoping out" the place to steal some of your items. We felt so watched, and hurt by the assumption made by your workers, that we put all of our items back, and left the store.

Since that day, my two cousins and I have sour thoughts about your store, and have since not shopped at that location. We felt as though we were discrimination against because of the way we act, or appear. I bring this issue up, so that the same issue, does not happen again to another customer, and they do not feel the same embarrassment that we felt. We honestly had no intentions of stealing a thing, and I hope this letter helps you realize the importance of good customer service, so that your store can maintain the reputation of good clothes for good prices, and great customer service.

Mahalo,
Destrie Ranon

Tuesday, December 1, 2009

Journal #18- Angry Letter Topic

Angry Letter:

Jeans Warehouse- judging teens on how they appear
Furloughs- grades getting worst from less teaching days